Your participation in the patient satisfaction questionnaire handed out on discharge helps to define our quality policy and improve the services provided to patients. These questionnaires are distributed on the patient trays at the end of each stay.
In addition, certain targeted surveys are carried out on a regular basis (e.g. quality of pain management, catering, etc.).
The results of these surveys are processed by our quality department, which distributes the results to all the clinic's professionals and to the public via posters.
Our health establishment is actively involved in the national initiative launched by the Ministry of Health to measure the satisfaction of hospitalised patients, as part of a survey called E-SATIS. Measuring your satisfaction enables us to find out what you think about the conditions in which you are received, your stay and the care you receive. Your responses, combined with those of other patients who have visited the hospital, help us to identify the strengths and weaknesses of our hospital and to improve our services.
Tél : 04 95 55 39 35
17 Rue Marcel Paul,
20200 Bastia
